We are a well-established chartered accountancy firm operating in both the UK and South Africa, recognised for delivering high-quality audit, accounts, tax, payroll, and business advisory services. Our clients include small and medium-sized enterprises, partnerships, and sole traders across a wide range of industries.

We pride ourselves on a people-first culture, strong client relationships, and a commitment to doing things properly. By embracing modern systems, best practices and flexible working, we create an environment where our team can develop professionally while delivering outstanding service to clients in both the UK and South Africa.

About the Role

We’re building a brand-new Credit Control function for the entire Streets Group, and we’re looking for the right person to help shape it from day one. This is a great opportunity for someone who loves communication, organisation and being part of creating something new.

You’ll work closely with our Senior Credit Controller to support credit management across all Streets offices, helping us put strong processes in place while managing your own portfolio of clients.

Key Responsibilities

• Managing your own credit control workload, diary and follow-up schedule.

• Making warm, professional and confident outbound calls to clients.

• Sending clear, well-written emails with excellent tone and accuracy.

• Liaising with colleagues across the wider Streets Group to resolve queries.

• Working towards regular KPIs and targets while maintaining strong client relationships.

• Handling difficult or pressured situations with calmness, clarity and professionalism.

Who We’re Looking For

• Excellent written English and a warm, confident phone manner.

• Organised, proactive and able to manage your own workload.

• Calm, clear and professional when dealing with pressured situations.

• Detail-focused with strong communication skills.

• Previous credit control or customer communication experience is helpful, but not essential.

• Accounting knowledge is desirable, but full training will be given.