· Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area.

· Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met.

· Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces.

· Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations.

· Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events.

· Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required.

What We Are Looking For

· Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential.

· Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important.

· Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems.

· IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems.

· Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture.

Attributes & Competencies