Streets is a leading and progressive accountancy practice with multiple business entities and approximately 33 offices across the UK. We are proud to offer a comprehensive range of professional services to a diverse client base, while maintaining a collaborative culture across our growing network.

We are seeking an experienced and proactive Credit Controller to take responsibility for all credit control across all Streets businesses. This is a pivotal role within our finance team, supporting the continued financial health and operational efficiency of the firm.

Key Responsibilities

• Manage the end-to-end credit control process for all Streets entities, ensuring timely collection of outstanding invoices and minimising debtor days.
• Monitor and review aged debt reports, taking appropriate action to recover overdue amounts in line with company policies and procedures.
• Build and maintain strong relationships with internal stakeholders, including Partners, Fee Earners, and Office Managers, to support effective debt management and query resolution.
• Communicate professionally and effectively with clients regarding outstanding payments, resolving disputes promptly and diplomatically.
• Develop, implement, and continuously improve credit control policies, procedures, and reporting to ensure consistency across all offices.
• Prepare regular debtor reports and provide analysis for senior management, highlighting risks, trends, and recommendations.
• Work closely with the finance team to ensure accurate allocation of receipts, credit notes, and adjustments.
• Support the onboarding of new clients with appropriate credit checks and payment terms in line with Streets’ policies.
• Contribute to cash flow forecasting and assist with strategic financial planning.
• Take ownership of escalated or complex debt cases, pursuing recovery through legal or external collection routes where required.

What we need from you:

• Proven experience in a credit control role, ideally within a professional services or multi-entity organisation.
• Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally.
• Strong organisational skills and attention to detail, with the ability to prioritise and manage a varied workload.
• Proficiency in financial systems and Microsoft Excel; experience with practice management software is desirable.
• A proactive, solutions-focused approach, with confidence to challenge and influence where needed.
• Understanding of legal debt recovery processes is advantageous.

Personal qualities we are looking for

• Ability to build and sustain lasting client relationships, earning trust through professional expertise, personal service, and genuine care.
• Strategic mindset, continuously moving forward by challenging the norm and identifying smarter, more efficient ways to deliver value to clients.
• Strong sense of accountability, owning decisions and outcomes while setting high standards for self and team.
• Inclusive leadership style that fosters collaboration, encourages knowledge-sharing, and supports colleagues across teams and locations.
• Commitment to supporting growth, both by nurturing the development of junior team members and by pursuing their own professional growth.
• Proactive approach to managing complex workloads, with the ability to balance priorities, anticipate challenges, and deliver results under pressure.
• Excellent communication and influencing skills, able to translate financial insights into clear, actionable advice for clients and stakeholders.
• Resilient and adaptable under change, maintaining a positive outlook and guiding others through challenges.

What we offer you:

• Competitive salary and benefits
• Be part of a well-established, growing firm with a strong reputation across the UK.
• Opportunity to shape and lead the credit control function across multiple business entities.
• 25 days’ annual leave + bank holidays
• Workplace pension
• Employee benefits scheme offering discounts from hundreds of retailers
• Life assurance
• Access to EAP (Employee Assistance Programme)

If you are an experienced credit control professional looking for a rewarding and influential role, we’d love to hear from you. Apply Now!